Fjord Berlin

My Experience

As Senior Service & UX Designer, I can work on complex design challenges, be part of digital transformation projects across industries (like banking, health-care, pharma, retail, automotive, digital industries, etc.) for major international clients, and create products and services that people love.
Usually, during the projects, I adapt my skillset accordingly to the approach (between "agile approach", "lean approach", "double diamonds approach" and "Google design sprints approach") at the project level by refining primary skills or evolving new ones.
My responsibilities are not limited to leading UX and service design activities, such as creative brainstorms, user research (like quantitative and qualitative research methodologies, user & usability testing), deep insights, concept development, information architecture, low/high fidelity wireframes and support the detailed definition of UI & HMI design. But they also include:

• Develop business & strategy, stakeholder management, facilitate & organise client workshops by adopting specific exercises and methods (e.g. Fjord Rumble method & Google Sprint method) and leading the client's discussion;
• Manage, present all Service & UX Design deliverables and decisions to our clients and stakeholders;
• Drive the development of MVPs and products by translating my knowledge in analysing the technical landscape, collaborating with the frontend & backend developers and presenting back to the team into improvement for the project and team;
• Create outstanding prototypes with different rapid prototyping methods, ranging from paper sketching to digital prototypes.